The messages are all under the callpilot mailbox, in the deleted items folder. Hes configured for a separate callpilot inbox in outlook 2007. This procedure can be performed remotely, from a rdc console with the admin switch. This is usually your office telephone extension number. Callpilot mini150 desktop messaging installation and. Callpilot 100150 installation and maintenance guide. Page 6 to log in to callpilot web messaging in your web browser, navigate to the callpilot web messaging address. Ive looked in my notes and it says something about feature 981. I suspect my notes are wrong about the default password. Callpilot user guide setting up your mailbox firsttime login. Setting up the callpilot address book on the lotus notes server.
You can also use the webbased callpilot manager to set up and operate callpilot. Voicemail records messages and stores them in a mailbox for easy retrieval. How do i set messages to be the default view when i log in. Alternatively, you can look at the voice mail settings in callpilot manager outlook addin on a computer that is configured to get voice mail in outlook. Enter the administration mailbox number 000000 and password 124578 choose the last server accessed item, or enter the address manually type the callpilot server host name or ip address in the server box. Callpilot should be used to listen to voicemails only. Or, in your exchange or outlook inbox, on the tools menu, click options, click. Callpilot provides voicefax messaging as well as integrated unified messaging capabilities through the users familiar desktop email environment or web based unified messaging and personal mailbox management with my callpilot. Note that a 201i with ps2 connectors may need a restart to recognise the keyboard and mouse. If you have a bcm system, there is no dedicated or default callpilot system administrator user id. Subscribers at your office can use callpilot from any display telephone that is connected to your telephone system.
To access callpilot password change from web messaging. For external calls, by default the caller id will be displayed to the external parties tai. Printed help in addition to this user guide, a printed quick reference card and a printed wallet card are available. Before you begin this guide is intended for install technicians. Mac and linux operating systems do not support vbk format. Callpilot desktop messenger install university of manitoba. Callpilot introduces several new features and functionalities focused on reducing total cost of ownership tco, improving the user. Enter callpilots ip address in the url window, and append cpmgr to it. This will add a voice mail inbox to your outlook profile. Callpilot manager set up and operation guide unified messaging with unified messaging subscribers can use their email application to access voice, fax and text messages from their personal computer. I reset one of the users mailbox password and expected it to change to the default password. Now to configure callpilot messenger for use on your desktop follow the instructions below. The instructions and screen images shown in this guide provide general information for using my callpilot through a web client.
Callpilot backdoor password reset procedure if your system is based on nt 4. Nortel call center set up and operation guide avaya support. Norstar resetting a vm system admin password on call pilot. Finding my callpilot ip address avayanortel spiceworks. This field lets the administrator determine how many days before callpilot notifies the user of the password s impending expiration. This guide leads a system administrator through setting up and operating callpilot on a callpilot 150 system. With caller id, users could easily build up their personal phone book. This user guide describes how to use the webbased resources of my callpilot. How do i reset the voice mail manager or callpilot password. To use this guide, you must determine which phone interface you use, and follow the procedures for that interface.
If you dont find the information you require on th e nortel technical support web site, and have a nortel support contract, you can also get help over the phone from a nortel solutions center. I have callpilot and havent had to make changes in a really long time. Select a server and location from the list of preset servers, or enter the server name or ip address. Your mailbox number is your primary extension directory number or dn. Specifically, it wont delete the deleted messages, so his box is filled up with 700 or so messages that wont go away. Page 5 of 9 quick reference guide for callpilot r1. Callpilot user guide setting up your mailbox firsttime login 1. About callpilot manager callpilot manager is a webbased application that you use to set up and administer callpilot. Press chng to change the station assigned to this mailbox. While the information provided is believed to be accurate, it may include errors or inaccuracies. Callpilot desktop messaging installation and maintenance guide chapter 2 configuring your system for desktop messaging before you install desktop messaging before using desktop messaging.
Callpilot lost password procedure mikes pbx cookbook. My callpilot on your computer, webbased my callpilot provides a useful information page specific to the mailbox options, features, and services that are available to you. Your default password is 12 followed by your primary extension. I already tried with default password administrator pw. Look in the network settings for default gateway and that should be your cps ip address. At the tone, record your name in the company directory.
Callpilot desktop messaging from nortel networks allows you to access your callpilot. We have emailed you a verification link to to complete your registration. There have been reports from the field about callpilot 150mini experiencing. There is a problem with some cp150s and continuous reboots. How to manage your call pilot voice mail using a web browser. Avaya callpilot desktop messaging and my callpilot. When you use autologin, you dial the callpilot messaging access number and are immediately logged onto your mailbox. Callpilot manager set up and operation guide bt business. To reset the system administrator password for business communications manager if you use a business communications manager system, there is no dedicated or default callpilot. Choose a password from four to eight digits long that does not start with zero. Specific details can vary, depending on your computer operating system and the features available for your callpilot mailbox. The web access provides an easy way to users to change callpilot settings. If the default ip address is compatible with your network, you can connect the lan.
On the callpilot server information window, leave everything as default and click next. Click next on the welcome to the install shield wizard for avaya callpilot desktop messaging. Callpilot 100150 installation and maintenance guide preface the callpilot 100150 is a voice messaging product suited for small to medium sized businesses. Please continue to use your phone if you wish to use features such as forward andor reply to messages received. Nortel call pilot a0789401 quick reference manual pdf. When the connection is established, the callpilot manager login page appears.
Outside north america, go to the following web site to obtain the phone number for your region. Callpilot mini reference guide about autologin autologin is an option that makes logging on easier because you dont have to enter your mailbox number and password. You can program callpilot using any twoline display telephone on your norstar system. Use this procedure to check which mailbox interface you use, then follow the procedures that apply to your interface. The information presented throughout this web site is provided as is and without warranty of any kind, express or implied. Press reset to default password to 0000, or next to continue. Callpilot is a versatile business communications tool that you can use to. In callpilot manager, make sure that the number of maximum outcalling channels is enough to accommodate the expected callpilot telephone player use. The default administration mailbox 000000 password will be reset to 124578. View and download nortel networks callpilot desktop messaging instruction manual online.
It combines the voicemail and call processing features of a large business system into a compact, easy to use system. When a user next attempts to log into the administrator mailbox, they will be prompted to change the default password, if you do not have access to the callpilot support tools, please contact avaya support for assistance. Stepbystep instructions to put your nortel networks callpilot voicemail on your local area network so you can administer it by computer. Callpilot manager is a webbased interface you can use to administer. Enter the administration mailbox number 000000 and password 124578. Please check your inbox, and if you cant find it, check your spam folder to make sure it didnt end up there. Callpilot 150 telephone administration guide chapter 2 using callpilot who can use callpilot callpilot can be used by outside callers and mailbox owners subscribers in your company. The vm system administrator password is in reality just logging you into a. To change the default telephone number that callpilot dials to play your voice messages, make. To use a mailbox, a mailbox owner must change the default password. Nortel networks callpilot desktop messaging user manual. Unified messaging is available for business communications manager.
After you reset the system administrator password, you must log on and change the password immediately to prevent a security breach. It is very important that once you have reset the password to login to the system administrators mailbox and change the password from the default of 0000. I have a user that is having problems with his callpilot. When you add a mailbox to callpilot manager, the password 0000 is assigned. Chapter 4 working with mailboxes about mailbox passwords each mailbox is protected by a password established by the mailbox owner. Callpilot reference guide using callpilot with an analog terminal adapter or an analog station module one or more analog singleline sets can be connected to telep hone system using an analog terminal adapter ata or an analog station module asm. Launch a web browser ie on your pc, or on the callpilot server both must be connected to the elan. If not, you are leaving your company open to fraud from external sources. Callpilot provides the ability to listen to voicemail messages through your microsoft outlook email client in the form of an audio playback. The location field is required only if the indicated server has network message service nms. The coordinators password is now reset to four zeros.